How Our Legal Terms Apply to Your Account
When you open an account on livemobile99, you enter into a direct agreement with us. These terms cover how your account is created, how transactions are processed through payment methods like Touch 'n Go eWallet, Boost, and GrabPay, and how we handle any disputes that arise.
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We apply Malaysian consumer standards to all account interactions — your rights under local law are not watered down by anything in these terms. We update these terms when regulations change or when we add new account features. When that happens, we notify you through your
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registered account contact before the changes take effect. Continued use of your account after the notice period means you accept the updated terms. If you disagree with a change, you can close your account at any time by contacting our support team — your remaining wallet
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balance will be returned to your verified payment method, whether that is Touch 'n Go eWallet, Boost, GrabPay, or a linked bank account via DuitNow or FPX. Eligibility to hold an account is subject to local law. We do not extend access to regions where operating
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an account would breach applicable regulations. If your circumstances change — for example, if you relocate — it is your responsibility to let us know.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.